Refund Policy

At Teexels, we strive to ensure your complete satisfaction with every purchase. If for any reason you’re not happy with your order, you may request a refund within 30 days of receiving the item.

Refund Eligibility:

• The product must be unused, unwashed, and in its original condition with all tags intact.
• Custom-made or personalized items are non-refundable unless they arrive faulty or damaged.

Refund Process:

• Once we receive your returned item, refunds will be processed within 5-7 business days.
• The refund amount will be credited back to your original payment method.

Return Shipping:

• Customers are responsible for the return shipping costs unless the item is defective or damaged upon arrival.

For any further inquiries, feel free to contact our customer support team. We’re here to help!