Terms and Conditions

Welcome to Teexels! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchases or using our services. If you do not agree with these terms, you may not use our website or services.

1. General Terms

By using our website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.
These terms and conditions govern your use of the website and all transactions made through the website.

2. Product Information and Availability

Teexels strives to ensure that all product descriptions, pricing, and availability information is accurate. However, errors may occasionally occur. We reserve the right to correct any inaccuracies or cancel orders if necessary.
All products are subject to availability, and we may discontinue items or limit quantities without prior notice.

3. Orders and Payments

By placing an order on our website, you are making an offer to purchase the product(s) in your cart, subject to the terms listed here.
Once your order is placed, you will receive a confirmation email, and your payment will be processed.
We accept various payment methods, and your payment information will be securely handled using encryption technologies.
Teexels reserves the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or issues with your payment method.

4. Shipping and Delivery

Our shipping policy outlines the estimated delivery times and shipping costs. These times are estimates and may vary depending on your location.
Once your order is shipped, a tracking number will be provided. Teexels is not responsible for delays caused by shipping carriers, customs, or other external factors.
In case of lost or delayed shipments, please contact our support team for assistance.

5. Returns, Refunds, and Exchanges

Please review our Refund Policy and Exchange Policy for detailed information on how to return or exchange items.
Custom-made or personalized items are non-refundable and non-exchangeable unless they are defective or damaged.
Refunds will be processed according to our policy, and return shipping costs are the responsibility of the customer unless the item is defective.

6. Intellectual Property

All content on the Teexels website, including images, text, logos, and designs, is the intellectual property of Teexels and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use any of our content for commercial purposes without our written permission.

7. User Responsibilities

By using this website, you agree to provide accurate and up-to-date information, including during the checkout process.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device.
You agree not to misuse the website by knowingly introducing viruses, trojans, or other harmful materials.

8. Limitation of Liability

Teexels shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, including but not limited to loss of data, profits, or business interruption.
Our liability is limited to the total value of your order.

9. Modifications to Terms

Teexels reserves the right to modify or update these terms and conditions at any time. Changes will be posted on this page, and continued use of the website signifies your acceptance of the updated terms.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising out of your use of this website shall be subject to the exclusive jurisdiction of the courts located in Karachi, Sindh.

11. Contact Information

If you have any questions or concerns regarding these terms, please contact us:

Phone: +92 330 8371959
Email: info@teexels.com
Address: Sector Q1, Gulshan-e-Maymar, Karachi, Sindh